Hello and welcome!
My name is Tom Wilburn and I have been providing paintless dent repair, PDR, for over 17 years. I service area dealers, rental car companies, body shops, service departments, detail shops, insurance claims and the private car owner.
I service Newport News, Hampton, Williamsburg, Yorktown, Gloucester, Smithfield, Suffolk, Norfolk, Chesapeake, Virginia Beach and Portsmouth, Richmond.
You'll find my Awards and Accreditation, a gallery of my work, press releases, video's, the Dent Event fundraiser, charities I support,a pricing page and some other data on this website.
I believe in providing the highest level of customer service with the highest quality repair. I go over the repair process with each customer so they completely understand how the repair is achieved.
It is imperative that my customers are completely satisfied.
I have been accepted by the Better Business Bureau as one of the top companies in Hampton Roads that provides paintless dent repair. I am a member of the Gloucester County Chamber of Commerce. I have also been awarded the Best of Yorktown Business Award in 2013 and 2014. You may view those accomplishments on the Awards and Accreditation page.
Below you will find some information on paintless dent repair and customer testimonials. Feel free to click on the Paintless Dent Repair link above the reviews, it will take you to my business listing and you can view all of my reviews.
I appreciate your visit and look forward to earning your business.
What Is Paintless Dent Repair?
PDR is a specialized technique of repairing non-collision damage, while maintaining the factory paint warranty. The types of damages that are removed by PDR are door dings. small dents, creases, and hail damage.
What causes the damage?
The majority of repair calls are from door dings, meaning someone else's car door caused the damage.
However, other causes for dent damage to a vehicle include, but are not limited to:
- Golf balls, baseballs and softballs
- Shopping carts
- Other non-collision damage that has not cracked the paint
PDR is successfully used all around the world to repair damage on all types of vehicles.
The PDR process takes time to master and is not achieved easily. There are no shortcuts to acquiring this skill. In order to master the skill, at least ten years of experience is recommended.
Advantages of using Paintless Dent Repair for cosmetic damage:
- PDR saves time and money.
- PDR helps your vehicle maintain its value.
- PDR is green technology, no harsh or polluting chemicals are used in the process.
- PDR saves time since most repairs can be completed within an hour and it's convenient
since the repairs are done at the customers location.
- PDR repairs are less than the traditional body shop process.
- PDR is accomplished through great skill, not replacing and repainting panels.
- PDR maintains the original factory paint warranty.
Why should I choose Tom Wilburn?
My commitment is your complete satisfaction.
When choosing a provider for your vehicle, keep in mind that I am not replacing parts. Once a repair has been attempted, there is no going back to try again. This is where expertise and knowledge of PDR is critical.
Just ask yourself this question: If you were looking for a heart surgeon, would you choose the one you considered more economical or the one who will get it right the first time?
Remember, I explain the process and inform you what the end result will be BEFORE I touch your vehicle. I don't do anything till you are fully informed and give me the go ahead. If you aren't completely satisfied, there is no charge.
Please feel free to review my customer comments below.
I look forward to earning your business.